Associate Community Leader (ACL)
Maple Street Biscuit Company (MSBC) is a fast-casual breakfast and lunch restaurant. We have a mission to help people, serve others, and be a part of the community. We operate on four (4) core principles: Comfort Food with a Modern Twist Made Consistently, Gracious Service, Immaculately Clean, and Sustainable Business.
MSBC is looking for an Associate Community Leader (ACL). The ACL, under the supervision of our Community Leader (CL), and independently in the absence of the CL, is responsible for leading all store operations and logistics, including management of all team members working at their Community Store, while upholding the highest standards our of Mission and Core Principles.
Operations
- Strong attention to detail
- Holds team accountable to steps of service to deliver an excellent guest experience
- Ensures quality standards are maintained at all times
- Builds and maintains strong relationships with their CL, team members, and guests
- Supports and communicates Company initiatives
- Respond and assist in any guest service issues
- Can open and close the store appropriately and efficiently
- Is a leader in the kitchen while the CL is on the floor
- Leads the store while the Community Leader (CL) is off
- Submits the food and paper orders
- Understands and can assist with inventory
- Understand how to manage labor and create the weekly schedule accordingly
- Understand how to manage the cost of goods
- Knows how to handle a health inspection
- Assist the CL with interviewing and hiring decisions, as well as performance conversations
- Will learn every position in the kitchen well enough to be able to train new team members
- Will help develop the next level of leadership
Required Skills
- Able to communicate effectively with the leadership team, guests, and team members
- English reading, writing, math, and computer skills required
- Ability to taste and evaluate all food and beverage products
- Must be flexible with schedule and able to work different shifts including weekends and holidays
- Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts, and strains
- Must be able to reach, lift, stoop, bend, and perform extensive standing and walking (including stairs) throughout the shift
- Ability to use hands in using office equipment, including the computer system
- Ability to talk and hear to conduct phone correspondence
- Close vision and focus capabilities to view computer screens and company documents
- Must be able to lift fifty (50) pounds at times
- Ability to be on feet for up to eight (8) hours a day
- Ability to work around loud noises and in a fast-paced environment
Required Experience
- A minimum of 1 year of experience leading and developing a team
- Proven ability to lead and develop a team
- Ability to maintain organization in a changing environment
- Exhibits initiative, responsibility, flexibility, and leadership
Highlights
- Store hours: Mon - Fri 7 am to 2 pm, Sat-Sun 7 am to 3 pm
- Insurance (Health, Dental, Vision, etc.)
- Unlimited PTO
- Focus on Family and Community
- Giving back to the Community
Compensation: $40,000.00 - $50,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Maple Street Biscuit Company
Maple Street Biscuit Company has a mission: Help people, serve others, be a part of the community. We are a group of community stores led by Community Leaders. We have four guiding principles: Comfort Food with a Modern Twist, Gracious Service, Immaculately Clean, and Sustainable Business. It’s important that you know that, because we aren’t interested in people looking for a “job.” We want people that identify with our mission and principles to join our family.
Company Website: www.maplestreetbiscuits.com
(if you already have a resume on Indeed)